Why are companies investing millions in AI but seeing only incremental gains? Dr Andreas Böhm, Chief Executive of One Data, joins Scott Taylor to explain how poor data quality and legacy systems hold AI back.
Discover expert led podcasts, articles, and news from enterprise technology leaders at EM360Tech, your source for B2B tech intelligence
Explore how AI and agentic AI are transforming contact centres by automating repetitive tasks, empowering human agents and shifting the focus from basic customer service to more personalised, holistic customer experiences.
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AI and advanced analytics are changing how lenders assess risk, make decisions and deliver more personalised financial services.
Discover how Meta is expanding facial recognition technology in the UK to combat celebrity impersonation scams, protect users from fraudulent adverts and streamline account recovery.
Leaders and data professionals employ external and internal BI reporting. This post discusses the business intelligence trends for 2025.
Hallucinations are a feature of LLMs, not a bug.
Three major trends are shaping the digital workplace this year: shadow AI, self-healing tech, and digital employee experience.
Digital identity requires dynamic strategies like Zero-Trust and adaptive authentication to manage access, enhance security, and counter evolving threats.
Amazon’s Alexa+ brings generative AI to its voice assistant, enabling more natural conversations, personalised responses and the ability to take action across connected devices and services.
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