Why are companies investing millions in AI but seeing only incremental gains? Dr Andreas Böhm, Chief Executive of One Data, joins Scott Taylor to explain how poor data quality and legacy systems hold AI back.
Discover expert led podcasts, articles, and news from enterprise technology leaders at EM360Tech, your source for B2B tech intelligence
Learn how AI can enhance unified communications and customer service by helping agents resolve issues faster, route customers to the right specialists and deliver more personalised experiences without replacing human interaction.
In order to enhance their brand image, enterprises must now invest in improving these digital experiences. As a result, positive engagements will undoubtedly improve a customer's perception of an organisation.
Discover how LoopUp’s video conferencing approach separates video and audio to deliver flexible, reliable meetings without requiring software downloads or compromising audio quality.
Cisco’s collaboration strategy is evolving under new leadership, with a stronger focus on innovation, simplicity and cloud-based experiences.
This article originally appeared on the BC Strategies portal, where Jon Arnold is a BC Expert. I recently attended my first Alcatel-Lucent Enterprise event in far-away, uber-luxe Monaco. The analyst event was actually a coda to a week-long sales event which we didn’t attend, with the overall focus
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